Collaborator Access

We need access to your Orders to be able to place reshipment orders, place refunds, and verify purchase of protection.

We need access to your Draft orders to be able to place reshipment orders.

This allows us to resolve claims in the form of gift cards for your customers.

We need access to your Customers to be able to update shipping addresses in the case where a reshipment is needed but placed under the wrong address. We also use this to reduce the risk of fraud.

We use this permission to generate accurate analytics for your store.

We take your store’s performance seriously and use this permission to monitor any potential issues.

We use this permission to issue discount codes to your customers when requested as a resolution for their claim.

We use this permission to add the Order Protection widget to your store.

We use this permission to add the Order Protection widget to your store. We use this permission to verify that the Order Protection product isn’t shown on your blog posts and pages.

We use this permission to add the Order Protection widget to your store.

Requested to ensure that the Order Protection app is configured correctly.

Requested to ensure currency conversion works correctly.