This setting must be enabled for your store. If you don’t see this option and
would like to enable it please reach out to our implementation team via Slack
or at onboarding@orderprotection.com
You must be an Account Owner/Admin or Store Owner/Admin to edit these
settings.
1
Access your Settings
From your Order Protection dashboard,
navigate to the 
The
Customizations tab. This is visible in your sidebar navigation. Select the Claim Portal sub-tab.Custom Domain, select edit. You need to add the following records to your DNS records:| Type | Name | Value |
|---|---|---|
| A | claims | 34.117.95.104 |
NAME of the record may vary depending on the domain you selected. Please reference the dashboard for the exact name.If you need help understanding how to create this record. Please watch the following video:You’ll have to wait for the DNS records to propagate. This can take up to 24 hours.
2
Editing your custom portal
Once your claim domain URL has been added and your domain has been verified and propogated, you can start editing your custom portal. You can do this before the domain propogates and save it as a draft, but you won’t be able to publish and see the changes live.You can edit logos, background colors/images, font type and color, button styles and colors, and page titles and favicons.
That's it!
That’s it! You have successfully added a custom domain to your claims portal! 🙌