All your subscription orders can now offer guaranteed delivery
The Order Protection widget integrates with Stay AI and your Shopify store,
enhancing the subscription order experience for users with all relevant
information in one place.The widget addition to the cart simplifies the claim-filing process for users reducing friction and eliminating the need for manual navigation to the Order Protection website.
Integrate Stay AI within the Order Protection Platform
Within the Order Protection app, do the following:
Navigate to Integrations in the left navigation.
Find the Stay AI block under the Available tab.
Take the API token you created in Step 1 and add it to the API Token field and save.
Once saved, click on the Active tab and the API token field within the Stay AI block will have a hidden value. This means that your token successfully uploaded.
4
Checking the Widget UX on the Customer Subscription Portal
Navigate to Subscription Data in the left navigation and click Subscriptions.
Click the Get Customer Portal Link and open it in a new tab.
Scroll down to the Subscription Details section and check that the Order Protection widget is showing as expected.
This may be slighlty different depending on your specific Customer Portal design.
Once set up, Order Protection will be added to all cart instances within
Shopify subscription orders using Stay AI. Customers can choose to opt-in or
opt out of Order Protection for their subscription orders.
Customers will be able to file/edit claims per your normal store settings once
an order confirmation email has been sent.
Did you know? You can customize the Order Protection widget styling specifically for your subscription portal. When creating a new widget, select Subscription as the widget type to create a dedicated subscription widget.For full customization options, visit the Widget Customization page.