ShipStation
Make sure all of your fulfillments are tracked to ensure that your customers can file a claim with OrderProtection.
Setup
Create an API token
We currently use ShipStation’s V1 API. Please select V1 API when creating your API Token.
Click on the settings icon in the top right of ShipStation once you are logged in.
You will need to open the Account
accordion menu and open the API Settings link.
Once you are here you need to select the V1 API
and generate an API Key.
Keep the key and secret somewhere that you can reference later. You will need these.
Add Connection in OrderProtection Dashboard
Open your OrderProtection dashboard. You should see on the left bar an Integrations
tab. Go to this section and then
click on the Available
tab. You should see the ShipStation integration.
Click on Edit and enter the values you retrieved from ShipStation here.
Get Your Store ID
Click on the Settings tab in the side navigation menu.
You need to copy the Store ID value as you’ll need this to create the webhook within ShipStation.
Create a Webhook
You will need to create 2 Webhooks to ensure that we get the fulfillment event.
- On Fulfillment Shipped
- On Items Shipped
Inside of ShipStation you need to go to the Settings again. You will then click on the very last tab in the
side navigation. It is called Integration Partners
. You will then choose Webhooks, or Manage Settings
.
Once here you need to create 2
new webhooks.
Name
can be anything.
For the Event
you need a webhook for each of the following events:
- On Fulfillment Shipped
- On Items Shipped
The URL will look like the following:
e.g
Save these settings and you are done!