Every case and communication synced directly into Gorgias.
Order Protection seamlessly integrates with Gorgias, enhancing the
ticket-viewing experience for users with all relevant information in one
place.
Tickets are not created within this integration. The app merely displays
customer and order/claim info in the widget including product information,
claim status, claim type, and a link to view the claim within Order Protection
Once the setup is complete, a macro and widget will be automatically created.
When it comes to filing claims, you can do that from the Gorgias widget, or
use the associated macro and send it to the customer so they can file a claim.
A view of the functionality available in the Gorgias dashboard