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Below is a brief guide on managing Team Members within your OrderProtection.com account. This includes inviting new members, understanding different roles, and viewing/editing member profiles. Team members overview

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How to Invite a New Team Member

1

Navigate to Team Members

Go to Team Members in the left-hand menu.
2

Click Invite

Click the Invite Team Member button (usually at the top-right corner).
3

Enter details

Enter the first name, last name, and email address of the new user.
4

Select the role

Select the Member Type (e.g., Admin, Member, Support).
5

Save

Click Save. The new team member will receive an email invitation with instructions to set up their account.
Invite a team member

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Learn About Roles

When inviting or editing a team member, you’ll notice multiple Store Role options. Each role has different levels of access within your OrderProtection.com account:
If you’re unsure which role fits best, hover over or click on the role description in the Team Members interface to see a breakdown of the permissions, or reach out to your Customer Success Manager (CSM) for clarification.
Roles overview

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Viewing and Editing Team Member Profiles

1

Find the user

In the Team Members page, find the user you wish to manage.
2

Open their profile

Click on their row/name to open their profile.
3

Make changes

From here, you can:
  • Edit basic information (first name, last name, email).
  • Update their Store Role.
  • Review their recent activity (if available).
Edit team member profile

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Granting Developer App Access

If your account builds developer apps, the account owner can let specific team members help manage them — without giving anyone the ability to create or delete apps.
1

Open the team member's profile

In Team Members, click the member you want to grant access to.
2

Find Developer app access

On their profile, scroll to the Developer app access section. (It only appears when you are signed in as the account owner.)
3

Choose the apps

Check the apps this member should be able to manage, then click Save app access.
The member can now manage the apps you selected — edit details, manage installations, and submit or publish — but cannot create or delete apps. Only the account owner can grant or change this access.

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Deactivating a Team Member

1

Open the member's profile

In the Team Members list, click on the member’s name to access their profile.
2

Deactivate

Look for a Deactivate User or similar button (usually at the bottom of the profile panel). Confirm your action if prompted.
The user’s status will be updated to Inactive, and they will no longer be able to log in.