# OrderProtection ## Docs - [Create Offline Claim](https://docs.orderprotection.com/api-reference/claims/create-offline-claim.md): Create a claim for an in-store or offline purchase (e.g., warranty claims) - [Create Online Claim](https://docs.orderprotection.com/api-reference/claims/create-online-claim.md) - [Get Claims](https://docs.orderprotection.com/api-reference/claims/get-claims.md) - [Get Claims By Order](https://docs.orderprotection.com/api-reference/claims/get-claims-by-order.md) - [Create Fulfillment](https://docs.orderprotection.com/api-reference/fulfillments/create-fulfillment-for-order.md) - [Delete Fulfillment](https://docs.orderprotection.com/api-reference/fulfillments/delete-fulfillment-for-order.md) - [Get Fulfillment](https://docs.orderprotection.com/api-reference/fulfillments/get-fulfillments-for-order.md) - [Update Fulfillment](https://docs.orderprotection.com/api-reference/fulfillments/update-fulfillment-for-order.md) - [Introduction](https://docs.orderprotection.com/api-reference/introduction.md): Beginning integration with OrderProtection.com - [Add metadata](https://docs.orderprotection.com/api-reference/metadata/add-metadata.md): Add metadata to an Order in the form of a Badge or Activity feed item - [Delete metadata](https://docs.orderprotection.com/api-reference/metadata/delete-metadata.md): Delete a specific metadata key - [Retrieve order metadata](https://docs.orderprotection.com/api-reference/metadata/get-metadata.md): Get all order metadata for an order - [Update metadata](https://docs.orderprotection.com/api-reference/metadata/update-metadata.md): Update a specific metadata key - [Create order](https://docs.orderprotection.com/api-reference/orders/create-order.md) - [Delete order](https://docs.orderprotection.com/api-reference/orders/delete-order.md) - [List Orders](https://docs.orderprotection.com/api-reference/orders/get-all-orders.md) - [Retrieve Order](https://docs.orderprotection.com/api-reference/orders/get-order-by-source-id.md) - [Update order](https://docs.orderprotection.com/api-reference/orders/update-order.md) - [Add product to bundle](https://docs.orderprotection.com/api-reference/products/add-product-to-bundle.md): Add products to a product bundle - [Add Product Child](https://docs.orderprotection.com/api-reference/products/add-variant.md): Create a new product variant - [Create Product](https://docs.orderprotection.com/api-reference/products/create-product.md): Create a new product - [Delete Product](https://docs.orderprotection.com/api-reference/products/delete-product.md): Deletes a product - [Get Product](https://docs.orderprotection.com/api-reference/products/get-product.md): Retrieves a product - [Remove product from bundle](https://docs.orderprotection.com/api-reference/products/remove-product-from-bundle.md): Remove product ids from bundle - [Remove Product Child](https://docs.orderprotection.com/api-reference/products/remove-variant.md): Removes a product child - [Update Product](https://docs.orderprotection.com/api-reference/products/update-product.md): Updates a products attributes - [Get Insurance Quote](https://docs.orderprotection.com/api-reference/quote/get-quote.md): Retrieves insurance pricing rules. - [Get Test Events](https://docs.orderprotection.com/api-reference/tests/test-events.md) - [List Tests](https://docs.orderprotection.com/api-reference/tests/tests.md) - [API Reference](https://docs.orderprotection.com/developer/api-reference.md): OAuth endpoints and how to use your access tokens with the OrderProtection API. - [Authentication](https://docs.orderprotection.com/developer/authentication.md): OAuth 2.0 authentication flows for accessing the OrderProtection API. - [Creating an App](https://docs.orderprotection.com/developer/creating-an-app.md): Step-by-step guide to creating and configuring your first OrderProtection app. - [Embedded Apps](https://docs.orderprotection.com/developer/embedded-apps.md): Embed your app's UI directly inside the merchant dashboard with session tokens. - [Introduction](https://docs.orderprotection.com/developer/introduction.md): Build apps that extend the OrderProtection platform for merchants. - [Marketplace](https://docs.orderprotection.com/developer/marketplace.md): How merchants discover, install, and manage your app. - [Scopes](https://docs.orderprotection.com/developer/scopes.md): Reference for all available OAuth scopes and permissions. - [Webhooks](https://docs.orderprotection.com/developer/webhooks.md): Receive real-time event notifications for your app. - [Filing a Claim](https://docs.orderprotection.com/education-basecamp/claims/filing-a-claim.md): Step-by-step guide for how customers file claims through the OrderProtection.com portal. - [How the Claim Queue Works](https://docs.orderprotection.com/education-basecamp/claims/how-the-claim-queue-works.md): Understanding claim statuses, queue organization, and how claims progress through resolution. - [Branding Your Claim Portal](https://docs.orderprotection.com/education-basecamp/customizations/branding-your-portal.md): Customize logos, colors, typography, and more on your co-branded OrderProtection.com claim portal. - [Email Designer](https://docs.orderprotection.com/education-basecamp/customizations/emails.md): Customize the look and feel of transactional emails sent to your customers throughout the claims process. - [Info Modals](https://docs.orderprotection.com/education-basecamp/customizations/info-modals.md): Create and customize informational modals that explain Order Protection to your customers. - [Widget Customization](https://docs.orderprotection.com/education-basecamp/customizations/widgets.md): Create and customize cart and checkout widgets to match your store's brand and checkout experience. - [Claim Types Credited](https://docs.orderprotection.com/education-basecamp/finance/claim-types-credited.md): Overview of which claim types are credited to your payout and which are not. - [How Payments Work](https://docs.orderprotection.com/education-basecamp/finance/how-payments-work.md): Managing payment invoices, adding payment methods, and understanding billing cycles. - [How Payouts Work](https://docs.orderprotection.com/education-basecamp/finance/how-payouts-work.md): Understanding monthly payouts, revenue share, claim reimbursements, and payout methods. - [Order Protection App Walkthrough](https://docs.orderprotection.com/education-basecamp/general/dashboard-walkthrough.md): A video walkthrough of the OrderProtection.com merchant app. - [Frequently Asked Questions](https://docs.orderprotection.com/education-basecamp/general/faq.md): Common questions about Order Protection, coverage, claims, and more. - [Order Protection as an Optional Service](https://docs.orderprotection.com/education-basecamp/general/order-protection-optional-service.md): Understanding opt-in/opt-out configuration and pricing compliance for Order Protection. - [Education Basecamp](https://docs.orderprotection.com/education-basecamp/index.md): Resources to guide you through all aspects of your Order Protection experience. - [Message Macros](https://docs.orderprotection.com/education-basecamp/settings/message-macros.md): Customize the voice of agents interacting with your customers using claim message macros. - [Order and Claim Tags](https://docs.orderprotection.com/education-basecamp/settings/order-and-claim-tags.md): Sync Order Protection tags to Shopify for analytics, flows, and more. - [Standard Operating Procedures (SOPs)](https://docs.orderprotection.com/education-basecamp/settings/sops.md): Create and manage standard operating procedures to guide your team and Order Protection's claim automation. - [Team Members](https://docs.orderprotection.com/education-basecamp/settings/team-members.md): Invite, manage, and configure roles for team members in your OrderProtection.com account. - [Fulfilling Order Protection](https://docs.orderprotection.com/guides/fulfilling-order-protection.md): Learn how to properly configure Order Protection fulfillment in your ERP and warehouse management systems - [Integrating by API](https://docs.orderprotection.com/guides/how-api-integration-works.md): Learn how to use any platform with Order Protection.com - [Guides](https://docs.orderprotection.com/guides/index.md): Learn how to use Order Protection. - [Adding a custom domain](https://docs.orderprotection.com/guides/whitelabel.md): Learn how to add a custom domain for your customer claims portal. - [Gorgias](https://docs.orderprotection.com/integrations/gorgias.md): Every case and communication synced directly into Gorgias. - [Integrations](https://docs.orderprotection.com/integrations/index.md): Explore all integrations available for Order Protection. - [Klayvio](https://docs.orderprotection.com/integrations/klayvio.md): Email marketing automation and customer claim filing made easy with Klayvio and Order Protection post-purchase support. - [Loop](https://docs.orderprotection.com/integrations/loop.md): Post-purchase claim management made easy with Loop Returns and Order Protection shipping protection. - [Ordergroove](https://docs.orderprotection.com/integrations/ordergroove.md): Subscriptions for serious brands. Deliver a subscription or membership experience that delights, extends customer lifetime value, and grows recurring revenue to unprecedented heights. Create curated experiences worth smiling about. - [Parcel Lab](https://docs.orderprotection.com/integrations/parcellab.md): Post-purchase claim management made easy with Parcel Lab Returns and Order Protection shipping protection. - [Recharge](https://docs.orderprotection.com/integrations/recharge.md): All your subscription orders can now offer guaranteed delivery - [Rise.ai](https://docs.orderprotection.com/integrations/rise.md): Automatically issue gift cards for approved claims using Rise.ai. - [ShipStation](https://docs.orderprotection.com/integrations/shipstation.md): Make sure all of your fulfillments are tracked to ensure that your customers can file a claim with OrderProtection. - [Smartrr](https://docs.orderprotection.com/integrations/smartrr.md): All your subscription orders can now offer guaranteed delivery - [Stay AI](https://docs.orderprotection.com/integrations/stay-ai.md): All your subscription orders can now offer guaranteed delivery - [Tapcart](https://docs.orderprotection.com/integrations/tapcart.md): Offer guaranteed delivery to your most loyal customers. - [Zendesk](https://docs.orderprotection.com/integrations/zendesk.md): Automated ticket notification of all OrderProtection protected orders on Zendesk - [Getting Started](https://docs.orderprotection.com/introduction.md): Explore our guides and examples to integrate with Order Protection. - [Installing on BigCommerce](https://docs.orderprotection.com/platforms/big-commerce/installing-on-big-commerce.md): Step-by-step instructions to install and configure Order Protection on your BigCommerce store. - [Platforms](https://docs.orderprotection.com/platforms/index.md): Explore all platforms you can integrate with Order Protection. - [Installing the plugin](https://docs.orderprotection.com/platforms/magento/installing-the-plugin.md) - [Collaborator Access](https://docs.orderprotection.com/platforms/shopify/granting-collaborator-access.md) - [Installing on Hydrogen](https://docs.orderprotection.com/platforms/shopify/guides/hydrogen-install.md): Step-by-step guide to install Order Protection on your Hydrogen storefront. - [Offboarding from Order Protection](https://docs.orderprotection.com/platforms/shopify/guides/offboarding-from-order-protection.md): Step-by-step guide to remove Order Protection from your Shopify store. - [OP Product Redirect Guide](https://docs.orderprotection.com/platforms/shopify/guides/op-product-redirect.md): Prevent customers from accessing the Order Protection product page directly by setting up an automatic redirect. - [A/B Testing](https://docs.orderprotection.com/platforms/shopify/launching-AB-Tests.md): Set up, configure, and analyze A/B tests in the Order Protection app for Shopify. - [Installing the plugin](https://docs.orderprotection.com/platforms/woocommerce/plugin-install.md) - [claim.approved](https://docs.orderprotection.com/webhooks/claims/claim-approved.md) - [claim.denied](https://docs.orderprotection.com/webhooks/claims/claim-denied.md) - [Introduction](https://docs.orderprotection.com/webhooks/introduction.md): Webhooks with OrderProtection.com - [message.created](https://docs.orderprotection.com/webhooks/message/message-created.md) - [protection.added](https://docs.orderprotection.com/webhooks/protection/protection-added.md) - [protection.removed](https://docs.orderprotection.com/webhooks/protection/protection-removed.md) ## OpenAPI Specs - [openapi-claims](https://docs.orderprotection.com/openapi-claims.yaml) - [openapi-products](https://docs.orderprotection.com/openapi-products.yaml) - [openapi-metadata](https://docs.orderprotection.com/openapi-metadata.yaml) - [openapi](https://docs.orderprotection.com/openapi.yaml) - [openapi-quote](https://docs.orderprotection.com/openapi-quote.yaml) - [openapi-tests](https://docs.orderprotection.com/openapi-tests.yaml) ## Optional - [Community](https://discord.gg/4YQeEghMTP)