POST
/
v1
/
claims
/
{sourceOrderId}
curl --request POST \
  --url https://api.production.orderprotection.com/v1/claims/{sourceOrderId} \
  --header 'Authorization: Bearer <token>' \
  --header 'Content-Type: application/json' \
  --data '{
  "email": "claim@example.com",
  "fulfillmentIssues": [
    {
      "fulfillmentSourceId": "123456",
      "issues": [
        {
          "issueType": "DAMAGED",
          "quantity": 1,
          "sourceProductId": "product_123",
          "sourceVariantId": "variant_123",
          "sourceItemId": "item_123",
          "details": "The seal on the product showed up broken. There was powder all over the box.",
          "images": [
            "https://cdn.orderprotection.com/claim/bad-product.jpg"
          ]
        }
      ]
    }
  ],
  "resolution": {
    "customerSignature": "https://cdn.orderprotection.com/signature/customer-signature.jpg",
    "desiredMethod": "REFUND",
    "updatedShippingAddress": {
      "firstName": "John",
      "lastName": "Smith",
      "address1": "123 Main St",
      "address2": "Apt 1",
      "city": "New York",
      "state": "NY",
      "zip": "10001",
      "country": "United States",
      "orderId": "order-123"
    }
  }
}'
{
  "status": "ok"
}

Authorizations

​
Authorization
string
header
required

Bearer authentication header of the form Bearer <token>, where <token> is your auth token.

Path Parameters

​
sourceOrderId
string
required

Body

application/json

Response

201
application/json

The response is of type object.