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Documentation Index

Fetch the complete documentation index at: https://docs.orderprotection.com/llms.txt

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{
  "id": "aa58a883-1e6f-4ec1-aa06-556908167f46",
  "topic": "claim.denied",
  "created_at": "2024-03-20T10:00:00Z",
  "body": {
    "claim_id": "cm6v2zdt10002j20vqs7f74hc",
    "order_id": "order-1",
    "source_order_id": "100",
    "resolutions": [
      {
        "type": "NOT_COVERED",
        "details": {
          "items": [
            {
              "product_id": "prod001",
              "variant_id": "var001",
              "sku": "sku001",
              "item_id": "item001",
              "item_name": "Wireless Mouse",
              "price": 30.0,
              "discount": 5.0,
              "tax": 2.0,
              "resolution_percentage": 80,
              "resolution_flat_amount": null,
              "quantity": 1
            }
          ],
          "shipping_amount": 0.0,
          "shipping_amount_tax": 0.0,
          "total_refund_amount": 0.0,
          "currency": "USD"
        }
      }
    ]
  }
}
This webhook is triggered when a claim is denied.

​
Request Body

The webhook will send a JSON payload with the following structure:

​
Properties

​
id
string
Unique identifier for the webhook event
​
topic
string
The webhook topic
​
created_at
string
ISO 8601 timestamp of when the webhook was created
​
body
object
The webhook payload