> ## Documentation Index
> Fetch the complete documentation index at: https://docs.orderprotection.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Collaborator Access

<Tabs>
  <Tab title="Granting Access">
    ### Grant Collaborator Access

    You will need to accept the collaborator request from Order Protection to your Shopify store. This allows Order Protection
    to begin the onboarding process for your store.

    <Steps>
      <Step title="Find Email">
        Open the email you received from Shopify with the subject
        <code>Request for store access from OrderProtection.com</code>
      </Step>

      <Step title="Click View Request">
        Click the <code>View Request</code> button in the email

        <img src="https://mintcdn.com/orderprotectioncom/GDuchlp6KbhScehe/public/assets/img/shopify/sh-request-email.png?fit=max&auto=format&n=GDuchlp6KbhScehe&q=85&s=4bc3dbfe4bb0729454acd6f1d91f3c7c" alt="" width="1600" height="1660" data-path="public/assets/img/shopify/sh-request-email.png" />
      </Step>

      <Step title="Review Request">
        Review the permissions requested then click <code>Accept Request</code>

        <img src="https://mintcdn.com/orderprotectioncom/GDuchlp6KbhScehe/public/assets/img/shopify/sh-accept-request.png?fit=max&auto=format&n=GDuchlp6KbhScehe&q=85&s=0f7dabd347000b6b221117cb2f04ec10" alt="" width="1424" height="2792" data-path="public/assets/img/shopify/sh-accept-request.png" />
      </Step>
    </Steps>
  </Tab>

  <Tab title="Requested Scopes">
    ### Scopes

    View the requested Scopes for your Shopify store

    <ParamField path="Orders">
      We need access to your Orders to be able to place reshipment orders, place
      refunds, and verify purchase of protection.

      <Expandable title="fields">
        <ParamField path="Edit">
          We use edit permissions for Orders to be able to cancel protection on
          orders and to update notes.
        </ParamField>

        <ParamField path="Refund">
          We use refund permissions for Orders to place refunds for your customers.
        </ParamField>
      </Expandable>
    </ParamField>

    <ParamField path="Draft orders">
      We need access to your Draft orders to be able to place reshipment orders.
    </ParamField>

    <ParamField path="View products">
      <Expandable title="fields">
        <ParamField path="View product cost">
          We need this permission to view product cost. This allows us to issue an
          accurate refund to your customer.
        </ParamField>

        <ParamField path="Create and edit products">
          We use this to create the Order Protection product in your store.
        </ParamField>

        <ParamField path="Edit product cost">
          We use this permission to update the cost of the Order Protection product
          in your store.
        </ParamField>

        <ParamField path="Edit product price">
          We use this permission to update the cost of the Order Protection product
          in your store.
        </ParamField>

        <ParamField path="Manage inventory">
          When placing reshipments we want to make sure to keep your inventory in
          sync.
        </ParamField>

        <ParamField path="Delete products and collections">
          This allows us to remove the Order Protection product from your store.
        </ParamField>
      </Expandable>
    </ParamField>

    <ParamField path="Gift cards">
      This allows us to resolve claims in the form of gift cards for your customers.
    </ParamField>

    <ParamField path="Customers">
      We need access to your Customers to be able to update shipping addresses in
      the case where a reshipment is needed but placed under the wrong address. We
      also use this to reduce the risk of fraud.
    </ParamField>

    <ParamField path="Reports">
      We use this permission to generate accurate analytics for your store.
    </ParamField>

    <ParamField path="Dashboards">
      We take your store's performance seriously and use this permission to monitor
      any potential issues.
    </ParamField>

    <ParamField path="Discounts">
      We use this permission to issue discount codes to your customers when
      requested as a resolution for their claim.
    </ParamField>

    <ParamField path="Themes">
      We use this permission to add the Order Protection widget to your store.
    </ParamField>

    <ParamField path="Blog posts and pages">
      We use this permission to add the Order Protection widget to your store. We
      use this permission to verify that the Order Protection product isn't shown on
      your blog posts and pages.
    </ParamField>

    <ParamField path="Search and navigation">
      We use this permission to add the Order Protection widget to your store.
    </ParamField>

    <ParamField path="Manage settings">
      Requested to ensure that the Order Protection app is configured correctly.
    </ParamField>

    <ParamField path="Locations">
      Requested to ensure currency conversion works correctly.
    </ParamField>

    <ParamField path="View apps developed by staff and collaborators">
      <Expandable title="fields">
        <ParamField path="Develop apps">
          This allows us to create the custom Order Protection app for your store.
        </ParamField>

        <ParamField path="Enable app development">
          This allows us to create the custom Order Protection app for your store.
        </ParamField>
      </Expandable>
    </ParamField>
  </Tab>
</Tabs>

### Other Topics

View our guides to help you get started with Order Protection on Shopify.

<CardGroup cols={2}>
  <Card title="Exclude OrderProtection from Discounts" icon="money-check-dollar" href="/platforms/shopify/guides/exclude-op-from-discounts">
    Ensure that the price of Order Protection is not affected by discount codes.
  </Card>

  <Card title="Enable Gift Card API" icon="credit-card" href="/platforms/shopify/guides/request-gift-card-access">
    Enable Order Protection to create gift cards upon claim approval.
  </Card>
</CardGroup>