> ## Documentation Index > Fetch the complete documentation index at: https://docs.orderprotection.com/llms.txt > Use this file to discover all available pages before exploring further. # Loop > Post-purchase claim management made easy with Loop Returns and Order Protection shipping protection. This guide covers how to integrate Loop within the Order Protection portal. Everything from seeing returns data, toggling seamlessly between Loop and Order Protection for returns and shipping claim information, and setting up your claims portal for a post-purchase one-stop claim filing hub. Within your Loop admin account, navigate to `Tools & Integrations > Developer Tools` tab. Click `Generate API Key`. Within the scopes menu, select the following: Click `Generate` and copy the API key. From settings, go to the `General` tab. Scroll to the bottom and under the `Returns` block, select edit and select **Loop Returns** as the provider. From there, head over to the `Integrations` tab. Within the `Available` sub-tab, edit the Loop block. Here, input the API key and hit `Save`. Once saved, the block will also appear in the `Active` sub-tab. First we start with the customer claim filing portal. This can either be the Order Protection generic portal or your own customized portal. To set up your customized portal, follow [these instructions](/education-basecamp/customizations/branding-your-portal). Now that the integration is set up, you will see a new block in the customer claim filing portal to file a return. Once the `Start a new return` button is pressed, the customer will be re-directed to your returns portal with the proper URL parameters for order number and customer email. Now that the integration is set up, you also have additional functionality within the OP app as well. First, you now have a view of all returns within the `Returns` left navigation tab. By clicking on any of the rows, it will take you to the order detail page to show you return details (file date, return label, tracking, etc.) Once on the order detail page, you will see a return block pinned to the top. From here, you can see which order items are on the return, return metadata, and a button that says `View in Loop`. By clicking that button, you will do an authorized jump to your return instance for the given order. From here, you can view all return data and make any necessary manual return actions. Additionally, another benefit of the Loop Returns / Order Protection integration is that we will block returns and/or shipping claims for order items that have a post-purchase claim filed (e.g. will block a shipping claim if a return is open on the given order item that a customer also wants to file a shipping claim for). To remove Order Protection as an eligible return item within the item selection menu of an order return, tag the product (and any other digital item) as "Final Sale" both within Loop and Shopify. Once tagged (at the time of purchase), Loop automatically blocks these items from appearing as returnable in the customer portal. ## Questions or suggestions? If you are having difficulty enabling your integration or have suggestions on how the integration could be better, reach out to [product@orderprotection.com](mailto:product@orderprotection.com)